IHS is my campus and located at: Jln. Adi Sucipto Street 190 solo 57145 Phone: (0271) 730088, 730808. Fax: (0271) 730808, 731392. Email: ihssolo@indo.net.id Website: www.ihs-indonesia.info

Friday, May 20, 2011

Obstacles Faced by Waiter / Waitress in Jimbaran Intercontinental Hotel Bali

Obstacles Faced by Waiter / Waitress in Providing Services To Guests at Jimbaran Garden Restaurant Intercontinental Resort BaliTo achieve good service quality, a lot of constraints faced by the waiter / waitress in providing service to guests at Jimbaran Garden Restaurant. These constraints are varied both in terms of service, operations or from employees themselves.1. In terms of serviceWaiter and waitress are always working to provide best services to guests. Moreover, visitors who come mostly long stay guest. Of course every day interacting and most of us already know the habits of the guest. Jimbaran Garden Restaurant is a restaurant open from 11:00 pm - 23.00 pm. Therefore Jimbaran Garden Restaurant is always crowded. At the time busy in providing service waiter / waitress sometimes seem random example in serving the guests there is a sequence for the presentation of food, but because of busy service (service) into a sequence not like playing a new first course appetizer. This situation will be assessed for those who already know enough about the ethics banquet.Besides, if Jimbaran...
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Wednesday, May 11, 2011

Performance Waiter / Waitess Based on Intercontinental Resort Bali

Performance Waiter / Waitess Based on the SOP at Jimbaran Garden Restaurant Intercontinental Resort BaliOperations at Jimbaran Garden Restaurant is an activity that clearly are interconnected and linked between customer activities with the presentation and food processing. To support the operational success in the work needed waiter / waitress who professionally so as to produce a quality service. Food and Beverage Manager is responsible for identifying the tasks and responsibilities of waiter and waitress.Jimbaran Garden Restaurant is an outlet Food and Beverage Department at the Intercontinental Resort Bali who provide services ranging from 11:00 pm - 23.00 pm. All staff are required to always provide quality service. Because these outlets can be regarded as giving the highest income in addition to the sale room. Various ways done to improve food and beverage service. The purpose of all services provided is to satisfy the guests for having a positive experience with meeting his expectations, so they will think to go back and tell his experience to others.Efforts by waiter / waitress...
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Monday, May 9, 2011

Observation in Jimbaran Garden Restaurant Intercontinental Resort Bali

A. BackgroundWorld tourism is highly developed along with the rapid advancement of science and technology in Indonesia. With the development of tourism in Indonesia is expected to maintain and preserve it. Basically the world of tourism into the needs of mankind throughout the world. Along with the increased welfare and prosperity of a nation in the economic field, it appears that the basic nature of human curiosity to see the other side of this world are different from the situation daily.With the tourism in Bali, then the economy can be advanced and profitable for the country to increase foreign exchange and to improve the socio-cultural development. Thus the presence of tourism in Indonesia is very important and needed by people around the world for fun or refreshing.With the development of tourism industry in Indonesia to make the entrepreneurs racing to develop their businesses, particularly in the field of hospitality, because the hotel has a very good market share. Hospitality is one form of development in the tourism sector. Therefore, the hospitality is a means of supporting...
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How To Make Standardly Works Performance of Waiter/Waitress

1. How is the performance of waiter/waitress standardly works?2. Are you satisfied with performance of waiter/waitress?3. What is in your mind about our product and service, it has match with the standard?4. Do you like the variety of menu?5. What do you think about the price for menu?6. What do you feel about respect of waiter/waitress in handling complaint for the guest?7. Does waiter/waitress give a right service squence although the restaurant in a crowded condition?8. What is your idea the best quality of service will affect visiting guests to Jimbaran Garden Restaurant?9. How increasing amount of guest visits can improve revenue of hotel itself?10. With the best quality, do you think the guest will come back to the restaurant proud...
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GUEST QUESTIONNAIRE EXAMPLE IN HOTEL

This is an example for Guest Questionaire for guest comment/feed back for hotel service. If You Want to Make Guest Questionaire, You can See Here::Guest Hotel Identity:Name: ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ....Sex: ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ....Age: ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ....1. Do you think the performance waiter / waitress that we provide are in accordance with the standard?a. yesb. sometimesc. no2. Do you feel satisfied with the performance of waiter / waitress that we give?a. yesb. sometimesc. no3. Do you think the products and services we provide are in accordance with the standard?a. yesb. sometimesc. no4. Do you like variety menu that we serve?a. yesb. sometimesc. no5. Do you think the price that we set for the variable is the standard menu?a. yesb. sometimesc. no6. Do waiter / waitress in response to complaints from guests can be received...
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Desserts Menu in Hotel Jimbaran Garden Bali

Desserts Menu Jimbaran Garden :Valhrona chocolate chip mousse, poached tamarillo and chocolate wafer Rp 100Jack fruit cheese cake, raspberry chili syrup Rp 85Banana custard flan, cashew nut biscotti & strawberry bruschetta Rp 80Pandanus tiramisu, passion fruit coulis and pandanus macaroon Rp 90Platter of Balinese desserts, dadar gulung, kelepon, lapis legit and kolak bannana Rp 60Tropical sliced fruits, papaya, pineapple, orange, water melonand honeydew melon with natural yoghurt Rp 50Ice cream, vanilla bean, rich chocolate fudge, very berry strawberryand mango chunky Rp 25 per scoopAny Kinds Of Coffee, Liqueur Coffee & TeaCoffeeBali coffee, short espresso, decaffeinated, café latte & cappuccino Rp 38Liqueur coffeeIrish with Bushmill Whisky, Mexican with Kahlua, Italian with Sambuca Rp 85Teaearl grey, English breakfast, jasmine, herbal Rp 38Any Kinds Of LiqueurBailey’s Rp 87Kahlua, Tia Maria, Drambuie, Cointreau, Grand Marnier Rp 82White Sweet Wines – the soul and essence of fine wineItaly, “Florus”, Moscadella, Banfi, NV Rp 585Italy, Tuscany, Chianti, “Serelle”...
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Monday, May 2, 2011

WINE LIST MENU in JIMBARAN HOTEL RESTO BALI

WINE LIST MENUChampagneFrance, Champagne, Moet Chandon Brut Imperial, NV 2.000France, Veuve Clicquot Ponsardin, NV 2.200White wineChile, Central Valley, Sauvignon Blanc, “Eliwen” Reserva, Undurraga, 2008 700France, Chablis, Domaine Laroche, 2006 750Italy, Campogrande, Orvietto Classico, 2007 800New Zealand, Otuwhero Estate, Sauvignon Blanc, OTU, 2007 800Australia, Mount Barker, Chardonnay “unwooded’ ’ Goundrey, 2007 925New Zealand, Marlborough, Sauvignon Blanc, Kim Crawford, 2008 950Australia, Barossa Valley, Semillon, “Woodcutter’s”, Torbreck, 2006 1.090Germany, Riesling, Diel Nahestein, 2006 1.100France, Burgundy, Bourgogne Blanc (Chardonnay), Louis Jadot, 2005 1.370Red wineChile, Central Valley, Merlot, Casillero del Diablo, Concha Y Toro, 2008 725France, Cabernet Sauvignon, Domaine Laroche, 2006 750Australia, Victoria, Shiraz “Billi Billi” Mount Langi Ghiran, 2005 800Italy, Tuscany, Merlot Sangiovese, Santa Cristina, 2006 1.000Australia, Barossa Valley, Shiraz, “Woodcutter’s”, Torbreck, 2006 1.120Italy, Friuli, Cabernet Sauvignon, Pighin, 2005 1.000Argentina, Mendoza,...
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LUNCH and DINNER MENU JIMBARAN

LUNCH MENU in JIMBARAN HOTEL RESTO BALISignature dishesDishes are spicy in preparation or may be adjusted according to tasteDishes are vegetarian in preparation or may be adjusted according to your dietary needsDishes contain porkWe use organic and trans fat free products whenever possibleAll prices are in thousand rupiah and subject to 10% service charge &11% government taxsmall platesgrilled crab claw and scallop cake, Ubud corn relish, sambal beurre blanc 128vietnamese summer roll, cold poached river prawn, glass noodle,mango, cilantro, nuam chuc dipping sauce 128organic potato and rosemary pizzetti, beet root spread, olive oil 98house made gravalax, sprout salad, chive sour cream,grilled walnut bread 158seafood ceviche, in coconut, avocado, lime, chilis, baby tomato 148Balinese mixed satays, chicken, lamb, beef, sambal peanut sauce,gado gado 118crispy pasta wrapped jimbaran bay prawns, chili remoulade, asian slaw 138liquids and greensChef’s daily soup inspiration 98chilled watermelon gazpacho, crumbled goats cheese,extra virgin olive oil 108seafood gumbo, local chorizo,...
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Jimbaran Gadren Menu Of Dinner

DINNER Menu In Jimbaran Hotel RestoWe use organic and trans fat free products whenever possibleAll prices are in thousand rupiah and subject to 10% service charge &11% government taxA taste of BaliOur Balinese menu consists of 100% local ingredients sources from farms and fishermanwithin an 80 kilometer radiusBalinese salads- fresh, fragrant & lightTuna sambal matah, grilled rare AA grade tuna, lemongrass dressing, local lime 88Serapah udang, poached Jimbaran prawns, light curry dressing, shredded vegetables, Balinese basil 98Lawar kacang, green bean salad with minced chicken, bumbu Bali spice blend 68Tipat cantok, poached vegetables, steamed rice cake, tofu, peanut dressing, emping crackers (V) 58Rujak, fresh vegetables and fruits, tamarind dressing, roasted Multigunung cashew nuts (V) 48Satays- char grilled comfortSatay lilit campur, minced mahi mahi, chicken & duck, chili and soy dip, sambal 88Satay plecing babi, marinated pork satays, sambal 78Satay Kambing, marinated lamb satays, roasted peanut sauce 98Soups - island flavorsSop kepala ikan, grilled snapper...
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