Carnival Sensation Cruise Ship

Sensation: Registry-Panama, built 1993, 70.367 gross tons, 2.052 passengers, 920 crew members.

Itineraries: Bahamas

The 2,052-passenger Carnival Sensation has undergone a multi-million-dollar renovation and emerged with a host of new facilities and features, including a sprawling water park, an exclusive adults-only retreat, and redesigned tropical themed main pool. Ninety-eight balconies were also incorporated onto existing ocean view staterooms and a new Circle C facility for 12- to 14-year olds was added, as well.

The extensive renovation, which took place during a 35-day dry dock, is part of Carnival's "Evolutions of Fun" refurbishment program for the line's eight Fantasy-class vessels. Carnival Sensation is the fourth "Fun Ship" to receive the upgrades, joining the Carnival Imagination, Carnival Inspiration, and Carnival Fantasy which have already been renovated. The four remaining Fantasy-class ships will be refurbished over the next few years.

Ship Destinations

# Carnival Sensation resumed its year-round three- and four-day Bahamas cruise program from Port Canaveral, Fla., last week. On this route, three-day cruises depart Thursdays and visit Nassau while four-day voyages depart Sundays and call at Freeport and Nassau. Bahamas 3-Day roundtrip from Port Canaveral (Orlando)
Sail dates: Now through April 29, 2010.

# Bahamas 4-Day roundtrip from Port Canaveral (Orlando)
Sail dates: Now through April 24, 2011.

Ship Facts:

# Gross Tonnage: 70,367
# Beam: 103
# Guest Capacity: 2,052
# Total Staff: 920
# Length: 855 feet
# Cruise Speed: 21 knots

Ship Accommodations

* Suite with Balcony: These extra-large accommodations (image shown category 12 suite) have a separate sitting area and a private balcony. Special features include a large vanity/dressing table, refrigerator and entertainment area, VCR, whirlpool bath and walk-in closet.

* Oceanview with Balcony: Each oceanview room features a private balcony, twin beds that convert to a king, sitting area with sofa. All staterooms have carpeting, ample drawer and closet space, private facilities (shower, basin and toilet), telephone and color television showing first-run films.

* Oceanview Staterooms: These oceanview rooms offer panoramic ocean views, sitting area with sofa, twin beds that convert to a king, television, room service, and bathroom with shower.

* Interior Staterooms: These inside rooms feature twin beds that convert to a king, television, and bathroom with shower. Every Carnival guest is assured of spacious, comfortable accommodations. All staterooms have carpeting, ample drawer and closet space, private facilities (shower, basin and toilet), telephone and color television showing first-run films. Our ships all feature staterooms above ocean level for a more comfortable cruise.

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Welcome to IHS (International Hotel Management School)

A Career That Challenging, exciting Together Global!

Since the establishment of IHS - International Hotel Management School of Surakarta to educational institutions of international hospitality, that the innovation of education in this era of globalization it is inevitable for us.
In addition to refresher and curriculum adjustments that always refers to the need for a global industry (local, national and international) Surakarta IHS holds a commitment to establish quality standards of the best graduates to "selling well" received in the hospitality & tourism industry around the world: hotels , resort, apartment, cafes & restaurants, spa industry, lounge, country club, executive club, mice, cruises (cruise ship) and airlines (airlines).
Until now we have to educate students with the best quality and placing more than 1589 graduates in hospitality & tourism industry to the whole of Indonesia and parts of the world: Asia Pacific, Europe and America.

Constraints in Public

Efforts to meet the needs of global industry in the hospitality & tourism industry, still have some constraints in the public and handling seriously need to reduce high unemployment in Indonesia:

* The gap between the quality of available labor with the needs of labor quality standards of global industries, in all areas of life.
* Education is not everything now able to remove the output will satisfy the global industry.
* Competition tighter labor from day to day.
* The level of education and labor skills are still low.

Bonding Program Office (Industry Placement Program)

Is a job placement program for all our students, without exception, in the hospitality & tourism industry. Why bond program IHS Office of society most interested in? Because we were only able to answer the needs of society and the global industry. Our goal Office conducts an Association is trying to understand and provide solutions to society an education that can provide results more quickly and focus on the ability to work or independent, but also has the quality of global competitiveness.

IHS 100% Students Obtaining Employment

If you like things challenging, exciting, worldwide, and plan a big success, IHS your best solution. The success of all students to have independence and a good career in the hospitality & tourism industry is the ultimate goal of education in the IHS. Please join with us, choose the most appropriate program for you and feel the difference ...

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School Assignment Solutions

Good morning all, today is your day off. Is today going to school and go to work.?? I hope your day is fun and day better than yesterday. What about your school, if a lot of tasks you must accomplish in school. Or you also select homework from school so much that you are lazy to do the work for the house. very familiar because it's your child's age children still love to play and still like to have fun and forget about your school assignment. But if you are afraid of being punished at school, you can do these tasks by imitating your friends task in class tomorrow morning. Not only that school children have homework. Workers also have the task of his work home in the office can not be completed at the office. But if you are too busy and do not have much time to complete the job, you will not be able to get someone else to complete the task because they will not be familiar with it. Then how the solution if you want to finish their homework quickly without wasting your time. Maybe you need Math homework help for these tasks. Not only that, this is the solution. You can visit a site that can help you finish your homework with little cost in accordance with your level of difficulty of the task. They provide online Physics help that can help schools and help children of students who have difficulty in doing chores or duties campus. Project tasks in your office can also solve them because they have specialists who will do your job well and perfect. Maybe you are interested in offering such programming help. If you are interested in that, you can visit the site now assignmentexpert.com because they are working as a professional in Completing the task for Math, Physics and programming students in a short time and the results are Satisfactory.

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Carnival Elation Cruise Ship

Elation: Registry-Panama, built 1998, 70.367 gross tons, 2.052 passengers, 920 crew members.

Itineraries: Bahamas/Eastern Caribbean, sailing from Port Canaveral, Miami.

Truly a destination unto herself, ELATION combines the lavish entertainment and casino action of Vegas with the pampering spa facilities of Palm Springs. Step aboard this SuperLiner and you'll immediately be impressed by her array of delights. Her soaring six-story atrium. The miles of sun-splashed decks. Her three shimmering pools. The enormous Nautica Spa. The spacious suites and staterooms. The elegant formal dining rooms. The ship-long promenade of bars and lounges. Quite simply, she's a magnificent floating resort. And she'll take you along the Mexican Riviera in sumptuous style.

Ship Facts:

# Gross Tonnage: 70,376
# Length: 855 feet
# Beam: 103 feet
# Guest Capacity: 2,052
# Total Staff: 920
# Cruising Speed: 21 Knots

Ship Accommodations

* Suite with Balcony: These extra-large accommodations (image shown category 12 suite) have a separate sitting area and a private balcony. Special features include a large vanity/dressing table, refrigerator and entertainment area, VCR, whirlpool bath and walk-in closet.

* Oceanview with Balcony: Each oceanview room features a private balcony, twin beds that convert to a king, sitting area with sofa. All staterooms have carpeting, ample drawer and closet space, private facilities (shower, basin and toilet), telephone and color television showing first-run films.

* Oceanview Staterooms: These oceanview rooms offer panoramic ocean views, sitting area with sofa, twin beds that convert to a king, television, room service, and bathroom with shower.

* Interior Staterooms: These inside rooms feature twin beds that convert to a king, television, and bathroom with shower. Every Carnival guest is assured of spacious, comfortable accommodations. All staterooms have carpeting, ample drawer and closet space, private facilities (shower, basin and toilet), telephone and color television showing first-run films. Our ships all feature staterooms above ocean level for a more comfortable cruise.

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Financial Solutions

Financial difficulty sometimes comes suddenly and make us dizzy head. But that does not mean we do not have a solution for solving this problem. We'll be smart to read the situations of our minds are not burdened by it. Then how to resolve the issue.?? If you have a problem in terms of financial and need quick money, this is the solution. Personalcashadvance.com will help overcome your problems with an offer in the form of payday loans for you. You do not need to worry because their proposed terms for such loans is not as difficult as you imagine. You only need to visit the site and registering personalcashadvance.com by filling out online forms they provide. Requirements you must meet, among others, you must have had a steady job and at least have a base salary of $ 1000 per month as a guarantee that you can return the loan money you use. You must have at least 18 years old and has lived in the United States settled and recorded as residents of the United States. Not only that, for the American military members are also not allowed to make borrowing money. Only with online at home without having to go out anywhere where you can get the loan money to immediately solve your problem. You can choose the loan amount and the payment period. Only by taking the time 2 minutes, you can immediately get the money up to $ 1500. Without that someone who knows if you have debt and you will not be ashamed to anyone because they would keep the secret.

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One Way To Increase Design Home

One way to increase the aesthetic design of your home is by installing a good rug on the floor of the family room or living room of your home. Why should carpets rugs, because by installing carpet with a certain color according to your wishes and preferences, your home atmosphere was more lively and brighter. Especially if you sit on the floor with a many Rugs repose of wool it will feel warmer in the winter like this now. Therefore I would like to share your experiences with all. If you want to buy a Cheap Rugs with best quality and low priced, then I suggest to try superiorrugs.com first visit. You can see a wide view of the carpet before the carpet with the model, colors and designs a wide selection of materials of high quality. www.superiorrugs.com is the largest company in the Area Rugs that have been experienced in carpet rug. They have become the largest supplier and distributor that provides supply carpets throughout the world. One of the advantages they have is, they dare to sell Rugs with the best quality but with lower prices than other stores because they actually sell direct from the factory with no middlemen or retailers. They are also willing to guarantee 30 days money back guarantee and 60 for the damaged goods. Many material options can be found. They provide wool carpet material, synthetic, silk, affordable and so forth. Try now and make your home more beautiful, more beautiful and more elegant.

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BASIC MINIMUM STANDART SALES

P.Bisnis P.Industri P.Perusahaan P. Produk Ketrampilan Menjual Sikap

BAGAIMANA MENJADI SEORANG PENJUAL YANG PROFESIONAL
 Sebagaimana telah kia ketahui, tamu/pelanggan sekarang lebih pintar dan kritis daripada sebelumnya,Mereka sudah lebih terpelajar,mereka memiliki lebih banyak pilihan dan persainganpun semakin sengit dan rumit. Oleh karena itu merupakan hal penting yang sangat pokok bila seseorang wraniaga di bidang perhotelan ingin sukses menggait banyak pelanggan dalam dasawarsa sekarang ini.

8 Aturan untuk menjadi penjual yang profesional :
Aturan Pertama : “ Yang kita hadapi adalah orang”
Penjualan hanya ditunjukkan kepada orang-orang.Anda tidak akan dapat melakukan penjualan apapun jika dilakukan kepada orang lain.

Perbedaan tamu yang akan kita hadapi meliputi :
 Umur/usia
 Tempat tinggal
 Pekerjaan atau bidang usaha
 Beban yang harus ditanggung
 Sasaran
 Latar belakang keluarga
 Pendidikan
 Hobi atau selera
 Tujuan berkunjung

Aturan Kedua : “ Promosikan Diri Anda Sendiri “
Seorang penjual yang profesional adalah orang yang percaya bahwa dia sanggup memasarkan produknya melebihi target yang sudah ada.Dengan kepercayaannya maka dia akan banyak mempromosikan dirinya dalam berbagai event penjualan.

Aturan Ketiga : “Jangan Mengandalkan Logika”
Apakah yang mendorong tamu untuk datang dan singgah di hotel kita, keputusan untuk membeli sesuatu ? Perkenalan atau perasaan ?

Sangatlah vital agar anda tidak menawarkan sekedar yang dibutuhkan itu. Anda memang harus tetap mencari apa yang dibutuhkan,namun kemudian harus mengubah kebutuhan-kebutuhan tersebut menjadi keinginan untuk mendapatkannya.Juallah hasil akhirnya.

Aturan Keempat : “ Bersikaplah Selektif Dalam Memanfaatkan Pengetahuan Produk”
Sangatlah mengecewakan berbicara dengan penjual yang kurang memiliki pengetahuan produk,namun sebaliknya juga sama mengecewakannya para penjual yang terlalu mencintai produk mereka sehingga mereka menerangkan sangat mendetail sehingga membuat tamu bosan.

“Ingat ‘tamu tidak akan berkunjung dan membeli produk anda tetapi menginginkan apa yang bisa dihasilkan dari produk anda untuk kepuasaannya “

Aturan Kelima : “ Tunjukkan Segi-Segi Penjualan Anda yang Khas “
Setiap penjual,produk atau pelayanan memiliki sesuatu yang khas dan anda sebagai seorang penjual harus menyisihkan waktu untuk memastikan secara tepat apa segi-segi penjualan yang khas yang anda miliki.

Aturan kenam : “ Hindari Penyakit Banting harga “
“Jangan merasa bersalah terhadap harga anda”pengetahuan produk anda serta pelayanan yang anda berikan,dapat menunjukan bahwa harga produk anda itu wajar.

Aturan ketujuh : “ Jangan Hanya Berbicara,Tunjukkan”
Tamu lebih banyak akan menjadi seorang pelanggan tetap karena matanya melihat,bukan karena telinganya mendengar omongan orang.

Aturan kedelapan : “ Jangan Takut Persaingan “
Seorang penjual yang profesional haruslah mempunyai sikap tidak gentar dengan lingkungan sekitarnya tapi sebaliknya bila anda menunjukkan sikap grogi,maka pelanggan andapun akan kecewa dan kehilangan kepercayaan terhadap anda.


PENJUAL YANG BURUK ITU SEPERTI APA
Hampir semua hotel berbintang menyatakan bahwa delapan puluh persen bisnisnya berasal dari lima puluh persen karyawan yang pandai menjual.Tetapi angka itu akan menurun jika perusahaan memperkerjakan karyawannya yang kurang terlatih didalam menjual. Hal yang selalu membuat penurunan jumlah pendapatan hotel adalah kekecewaan,service yang jelek,kurangnya perhatian,fasilitas yang kurang memadai dan rasa kekurang puasan pada selling anda.

Kriteria Penjual Yang Buruk :

A, Penunggu Order
 Biasanya dimiliki oleh petugas yang pengetahuannya sedikit atau tidak punya pengetahuan sama sekali
 Mereka tidak mengerti bagaimana melayani tamu
 Mereka tidak mengerti prinsip dasar berkomunikasi antar pribadi

B. Pendesak
 Sebagaimana telah dikatakan,tamu sekarang ini semakin kritis. Apa perlunya membodohi calaon tamu/pelanggan agar mau melakukan pembelian yang menguntungkan anda ? Para tamu/pelanggan telah memiliki kesadaran yang lebih besar dan memiliki selera yang lebih tinggi.

BUILDING SALLING PRODUCTIVITY

SELAMAT DATANG DI KEMAMPUAN SELLING

 TAHAP PERTAMA : THE MARKET PLATFORM
Kata Kunci (Finding : Menemukan)
Finding completely new leads and checking their business potential (qualifying)
Activites : Segmenting the market,targeting who you want to sell to the most,finding new leads every week,making first contact with new leads,checking the potential of leads,storming information about new leads in your database.

 TAHAP KEDUA : THE WORKING PLATFORM
Kata Kunci ( Activating : Aktif)
Convincing new leads (and non active accounts) to start buying from us by developing a relationship with them and responding professionaly to their needs
Activities : Telephone sales calls,sales call,writing proposals,sales presentation,following up on salles call,negotiating,quickly giving a special,creative deal to win new business,site inspection,entertaining new buyers etc.

 TAHAP KETIGA : BUYING PLATFORM
Kata Kunci (Maintaining and Developing)
Maintaining : Increasing loyalty of active account,keeping them buying from us,not our competitors
Activities : Courtesy calls,make new program promotion,trying to win a new type business,trying to get all of business from an account.

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Hotel Manager

A hotel manager or hotelier is a person who handles the everyday function and management of a hotel. Larger hotels often have management teams, instead of individual managers, where each member of the group begins to specialize on a certain area of interest.
Some of the responsibilities of a hotel manager include:

* Organizing and directing the hotel's services
o Rooms
+ Front Office
# Concierge
# Reception
# Reservations
# Guest Service
+ Housekeeping
# Floors
# Laundry
# Public Area
o Catering
o Entertainment
o Engineering
* Controlling budget and formulating financial plans
o Financial
* Promoting the business
o Marketing
o Sales
* Achieving profit and expense goals
* Meeting with customers, contractors and suppliers
* Hiring, training, reviewing and overseeing staff members
o Human Resource
* Attending to problems or customer complaints and comments
* Addressing maintenance and upkeep
* seeing to accommodations regular replacement and refurbishing
o furniture, carpet, linens
* meeting safety, health and licensing regulations
o Security

Background and Training of a Hotel Manager

* Experience
o 3–5 years of experience in hotels at increasing levels of responsibility is desirable
o experience should include all phases, departments and shifts of hotel operation
o experience should include hotels in tourist areas as well as business hotels, specialized markets, etc.

* Training
o American Hotel and Lodging Association (AHLA) provides training courses recognized worldwide
o Training towards Certification in various hotel management departments is available through AHLA
o Certified Hotel Administrator (CHA) is one of the highest Certification through AHLA, indicating that a Hotel Manager certified as a CHA is capable of running any hotel profitably and with high guest satisfaction

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Hospitality and Tourism Management

Hospitality and Tourism Management (HTM) can be a business major in either a Bachelors of Science, Bachelors of Commerce or a Bachelors of Arts.

Graduate students graduate with a Masters of Business Administration, a Masters or Science, or a Doctorate of Philosophy in Hospitality and Tourism Management.

It is a focus that is studied by individuals that are intending to work in the Hospitality Industry, examples of which are; Hotels, Resorts, Casinos, Restaurants, and Events.

Within the HTM concentration there is generally:

* Food Management and Operations (Examples: Food Science, Food Selection and Preparation, Food and Beverage Operations)
* Lodging Operations (Examples: Hotel Operations, Resort Management, Lodging Management, Financial Management and Cost Control for Hospitality Organizations)
* Global Tourism (Examples: Travel and Tourism Management, Tourism Analysis, Hospitality and Research Methods)
* Sustainable Tourism (Examples: Natural Destination Management, Responsible Tourism, Green Tourism and Eco-Tourism, Alternative and more Environmentally friendly ways of working within the whole Tourism industry)
* Tourist Attractions Management (Examples: Heritage Attractions, Arts and Cultural Attractions, Industrial Attractions, City Based Attractions, Retail Attractions, Natural Attractions)
* Entertainment Management (Examples: Theme Park Management, Theatre Management, Cinema Management, Museology, Live Music and Music Festival Management).
* Event Management (Examples: Hospitality Sales, Catering Management, Hospitality Marketing Management)

Several large corporations such as Marriott, IHG, Hyatt, Starwood, Wyndham and Hilton Hotels have summer internships in training programs for students majoring in Hospitality and Tourism Management, to help students get valuable work experience.

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PANDUAN UTAMA BAGI PEGAWAI HOTEL

PANDUAN UTAMA BAGI PEGAWAI HOTEL yaitu sebagai berikut:
Disadari bahwa memenuhi segala harapan tamu bukanlah hal yang mudah, namun ada beberapa pendekatan yang dapat digunakan oleh para pegawai hotel dalam upaya memenuhi harapan para tamu, yaitu:
1. Memiliki mental wirausaha.
2. Memiliki pola pikir yang positif.
3. Menyadari bahwa “Selling is not Telling”
4. Mengembangkan penampilan diri.

1. Memiliki mental wirausaha.
Ada lima dasar kewirausahaan yang harus dihayati oleh setiap pegawai hotel, yaitu:
a. Pengaruh tamu terhadap pekerjaan.
b. Hotel adalah bisnis anda.
c. Opini yang baik merupakan hasil kerja secara professional.
d. Tamu menginginkan nilai yang sepadan.
e. Tamu adalah bos.

2. Memiliki pola pikir yang positif.
Pola pikir yang positif merupakan modal utama untuk memiliki mental wirausaha. Pola pikir yang positif mempunyai ciri umum sebagai berikut:
a. Memiliki perencanaan ke depan.
b. Memiliki kesediaan untuk belajar.
c. Mengetahui tujuan.
d. Memiliki rasa percaya diri.
e. Penuh dengan kesediaan.
f. Selalu waspada.
Sedangkan orang yang memiliki pola pikir negatif mempunyai ciri sebagai berikut:
a. Malas
b. Sinis.
c. Tidak peduli.
d. Mudah menyerah.
e. Tidak hati-hati.
f. Terlalu percaya diri.

3. Menyadari bahwa “Selling is not Telling”
Dalam rangka memenuhi kewajibannya sebagai pegawai hotel yang berperan serta dalam penjualan hotel, maka setiap pegawai hotel harus memahami hal-hal berikut:
a. Fasilitas apa saja yang dijual pada tamu.
b. Mengerti dan mampu melaksanakan komunikasi dengan baik.
c. Mengerti syarat menjual dan syarat penjualan.
d. Mengenal dan berusaha untuk mengenal para pelanggan dan calon pelanggan yang baik.
e. Mengetahui dan menyadari bahwa semua usaha dilakukan untuk mempunyai tujuan akhir yaitu penjualan.

4. Mengembangkan penampilan diri.
Penampilan diri seseorang merupakan cermin diri dari pribadi orang itu. Dalam mengembangkan penampilan diri, ada dua hal yang perlu diperhatikan, yaitu:
a. Penampilan fisik
☻ Kebersihan dan kesehatan diri
☻ Rapi
☻ Merawat diri
☻ Gangguan fisik
b. Tingkah laku
☻ Efisien
☻ Perhatian
☻ Sopan
☻ Ramah
☻ Atraktif
☻ Sehat mental

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